Frequently Asked Questions

Net Rowdex aggregates account and market data from connected exchange accounts into a single interface, then applies AI-assisted analysis to surface portfolio risk signals, exposure concentrations, and activity patterns. It is a monitoring and analysis layer, not a trading or custody service.

Net Rowdex supports connections to a range of major exchange platforms via read-focused API integrations. Supported platforms and connection requirements are listed in the Features section; availability can vary depending on the API capabilities each exchange exposes.

No. Exchange connections are configured to use read-only or reporting-scoped API permissions wherever the exchange supports this. Net Rowdex is designed to read account and market data, not to execute withdrawals or transfers.

Credentials and account data are handled according to our internal security practices, which include restricted access and encrypted storage of sensitive fields. For full detail on data handling, please review our Privacy Policy.

No. The risk analysis and signals produced by Net Rowdex are informational tools intended to support your own review process. They reflect patterns in the data available at the time and should not be treated as financial advice or a guarantee of future performance.

Yes. The platform is built to aggregate multiple connected accounts, including accounts on different exchanges, into one consolidated view so you can review exposure and activity in a single place rather than switching between platforms.

Basic setup typically involves generating an API key within your exchange account and entering it into Net Rowdex. Our onboarding flow walks through this step by step; a demo session can also cover setup for your specific exchange combination.

Yes. Net Rowdex is used by both individual portfolio holders and teams that need a shared view of exposure across multiple accounts. Specific access controls and team features depend on the plan and configuration discussed during onboarding.

Exchange APIs occasionally change on the provider's side, which can affect data refresh or available fields. We monitor connected integrations and adjust accordingly; any material changes affecting your account would be communicated to you.

Refresh frequency depends on the exchange's API rate limits and the type of data involved. Account balances and positions are updated on a regular polling cycle, while broader market context data may refresh on a separate schedule.

Yes. You can remove an exchange connection from your Net Rowdex account at any time. We also recommend revoking the corresponding API key directly on the exchange side for complete removal of access.

The quickest way is to request a demo through the button in the navigation or on our homepage. A member of our team will walk through the platform using a setup relevant to your exchange accounts and portfolio structure.