Privacy Policy

1. Introduction

Net Rowdex ("Net Rowdex", "we", "us", or "our") provides unified exchange data and AI-assisted risk analysis tools for digital asset portfolios. This Policy describes the categories of information we collect, how that information is used, the circumstances under which it may be shared, and the choices available to you regarding your information. By accessing or using our website or services, you acknowledge that you have read and understood this Policy.

2. Information We Collect

We may collect the following categories of information:

• Account information: name, email address, company name, and credentials provided when registering for access or requesting a demo.
• Usage data: pages visited, features used, session duration, and interaction patterns within our platform.
• Technical data: IP address, browser type, device identifiers, operating system, and referring URLs, collected automatically through standard web logging and cookies.
• Communications data: information you provide when contacting us via forms, email, or support channels.
• Integration data: where you choose to connect third-party exchange accounts or APIs, we may process the metadata necessary to deliver aggregated reporting, subject to the permissions you grant.

We do not knowingly collect private keys, wallet seed phrases, or exchange API secrets with withdrawal permissions, and we recommend you never submit such credentials through any web form.

3. How We Use Information

Information we collect may be used to:

• Provide, operate, and maintain our website and services;
• Respond to inquiries, demo requests, and support communications;
• Improve functionality, usability, and performance of our platform;
• Send administrative or service-related communications;
• Monitor for security incidents, fraud, and misuse of our services;
• Comply with applicable legal obligations.

4. Legal Basis for Processing

Where applicable law requires a legal basis for processing personal data, we rely on one or more of the following: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent, without affecting the lawfulness of processing carried out prior to withdrawal.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to operate our website, remember preferences, and analyze usage trends. You can control cookie behavior through your browser settings, including blocking or deleting cookies; however, disabling certain cookies may affect the functionality of our website. We do not currently respond to browser "Do Not Track" signals.

6. How We Share Information

We do not sell personal information. We may share information in the following circumstances:

• Service providers: third parties that perform functions on our behalf, such as hosting, analytics, and customer communication tools, under appropriate confidentiality obligations;
• Legal requirements: where disclosure is required to comply with applicable law, regulation, legal process, or governmental request;
• Business transfers: in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality arrangements;
• With your consent: in any other circumstance where you have given explicit permission.

7. Data Retention

We retain personal information for as long as necessary to fulfill the purposes described in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. International Data Transfers

Information we collect may be stored and processed in countries other than the one in which it was originally collected. Where such transfers occur, we aim to apply appropriate safeguards consistent with applicable data protection requirements.

10. Your Rights and Choices

Depending on your jurisdiction, you may have rights regarding your personal information, which may include the right to access, correct, delete, restrict, or object to processing, as well as the right to data portability and the right to lodge a complaint with a supervisory authority. To exercise any of these rights, please contact us using the details on our Contact page. We will respond to verifiable requests within a reasonable timeframe in accordance with applicable law.

11. Children's Privacy

Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.

12. Third-Party Links and Exchange Integrations

Our services may contain links to third-party websites or allow integration with third-party exchange platforms. We are not responsible for the privacy practices or content of third parties. We encourage you to review the privacy policies of any third-party service before providing information or granting access permissions.

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The updated version will be indicated by a revised "Last updated" date. We encourage you to review this Policy periodically.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out via the details provided on our Contact page.